The University of San Francisco: Information Technology Services
Communications Box

E-mail

USF e-mail is available to all students, faculty, staff and alumni. The USF e-mail address is the official email address for university correspondence. Students enrolled since 2002 keep their USF e-mail accounts as alumni. Alumni who graduated prior to 2002 may request an account.

USF e-mail may be accessed with your USFconnect username and password, on the web within USFconnect, using a desktop/laptop mail client or using a PDA or smart phone. ITS supportsĀ  Apple Mail, Entourage, Outlook, and Thunderbird.

Student and Alumni E-mail

Student and Alumni e-mail is called DonsApps Mail (Students/Alumni) and is provided by Google with all of the features of Gmail, including 7Gb of storage. Frequently asked questions and solutions are available in the ITS Online Support Knowledgebase, which is reached from the Search for Help link in the Online Support Service Desk. Search for 'donapps' to see all of the content.

If you are new to Gmail, we encourage you to take the Gmail Tour. You may also find helpful information at the Gmail Help Center.

Faculty and Staff E-mail

Faculty and Staff e-mail is called DonsApps Mail (Faculty/Staff) and is provided by Google with all of the features of Gmail, including 7Gb of storage. For more information, see the DonsApps for Faculty and Staff website.

Frequently asked questions and solutions are also available in the ITS Online Support Knowledgebase, which is reached from the Search for Help link in the Online Support Service Desk. Search for 'donapps' to see all of the content.

If you are new to Gmail, we encourage you to take the Gmail Tour. You may also find helpful information at the Gmail Help Center.

Group E-mail

USFconnect has group e-mailing capabilities for sending targeted messages to members of the USF community. In addition, USF's Web Services department offers external e-mail communication development and delivery (text and graphic postcards for outreach).

Training

Faculty and staff may sign up for DonsApps training with the Center for Instruction and Technology (CIT).