Aerial view of the LoSchiavo Building Lawn

Student listening with his hands folded during the orientation


city view at night

Under the leadership of the Vice Provost, the Office of Assessment and Accreditation Support in collaboration with other CIPE units contributes critical, timely and accurate information about the students’ holistic learning experiences needed to maintain and improve academic programs and student services.


The Office of Assessment and Accreditation Support will be an information resource bridging quality, accountability, and USF academic and non-academic program decisions.

Contact the Office of Assessment
Tel: 415.422.3900




Our Team

Director of Assessment - Vacant

Paola Cespedes de Ergueta, Research Analyst,, ext. 5129
Researches and helps prepare first drafts of select professional school and university-wide accreditation reports, assisting to ensure the accuracy of documents sumitted to WSCUC and other accreditation agencies, such as AACSB; assists in conducting market research for new graduate programs; analyzes statistical data to help prepare reports for senior administrators; prepares PowerPoint slides, tables, graphs, and charts for various external and internal reports; conducts historical research for books and articles and ensures that all photographs and other documents are properly credited and meet copyright regulations; maintains university's history website; and trains student workers.

William Murry, Director,, ext. 5486
Primary responsibility is to coordinate design, scheduling and administration of all institutional and large-scale surveys, both in-house and third-party; maintains archive of raw data, reviews and/or produces in-house and third-party results, and provides reporting as needed on such surveys. Supports the preparation of accreditation documentation that includes data from institutional surveys.

Renate Otterbach, Research Analyst,, ext. 2999
Supports the analysis of Map-Works working with CASA and contributes to the understanding of how the data can be used to increase student retention. In addition, she will work directly with students who are at risk of leaving. Responsibilities also include developing of models to predict retention and support CIPE through the analysis and integration of both qualitative and quantitative data.

Aouie Rubio, Director, State Authorization, ext. 2004

Alan Ziajka, Associate Vice Provost for Academic Affairs and University Historian,, ext. 2846
Prepares or assists in writing accreditation reports for USF’s professional schools and the University as a whole; conducts marketing research for proposed graduate programs; writes external reports for organizations such as the Carnegie Foundation and the Corporation for National and Community Service; writes various internal reports, such as an annual environmental scan for the USF Board of Trustees, and a biannual USF Fact Book and Almanac; writes all university honorary degree citations; authors history books about USF, including three books to date on the university, its law school, and its science programs; and writes various other articles, vignettes, and newsletters about USF’s history and institutional characteristics.